Lidia - Digital commerce as a service
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Next Generation of Commerce

Lidia offers an all-encompassing toolkit for next generation digital commerce, featuring a robust commerce engine and complete solutions for all business models.

Trusted by enterprise companies

Why Lidia

Lidia accelerates your transition to digital commerce

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Meet the Customer Needs

Expand your customer-oriented capabilities and respond your customer needs faster and improve their experiences with the capabilities of Lidia.

Lead the Digital Transformation

Lidia’s suites and products helps you to integrate and automate your multiple systems and platforms seamlessly.

Become More Competitive

End to end commercial digitalization with cost efficient operations running on a composable platform makes you more competitive in the market.

Grow Your Business

Lidia toolkit helps you overcome your business challenges to increase your sales and reach your commercial goals.

CORE BENEFITS of LIDIA

Faster and Easier Integrations

Accelerates business capabilities by seamlessly integrating with existing systems and third-party services through well-documented APIs.

More Efficient Processes

Enhances operational efficiency across all digital commerce functions, from order management to customer service, through streamlined, automated workflows.

Lower Total Cost of Ownership

Reduces costs associated with software acquisition, integration, and maintenance through a modular architecture that allows for tailored solutions.

Composable

Offers flexibility to businesses by allowing them to select and combine different modules and services as per their specific needs, promoting scalability and adaptability.

Enterprise Grade

Provides robust, secure, and scalable solutions designed to meet the demanding needs of large-scale enterprise operations, ensuring reliability and performance.

Centralized Control

Consolidates management of products, orders, and customer data across multiple channels into a single system, enhancing oversight and decision-making.

Lidia Marketplace Suite

Don't build a store, build a shopping mall.

Lidia Marketplace Suite is a bundle of cloud ready digital commerce tools enabling you to create, manage, and scale a state-of-the-art, competitive, successful enterprise-grade online marketplace.

Go, launch your own online marketplace.

Once deployed on to your favorite infrastructure you can start managing your product catalog and on-boarding merchants immediately. Multiple customized user interfaces built on top of the engine will help you build an omni-channel strategy, get more orders. Existing integrations will enable you getting payments, delivering packages easily.

Allows you to run an online marketplace business.

Creates a network effect with more sellers and buyers joining the platform.

Enables multiple streams of revenue include transaction fees, listing fees, advertising revenue, and premium services.

LIDIA MARKETPLACE SUITE CAPABILITIES

Catalog & Inventory Management

Streamlines product data and stock levels, ensuring accurate availability across various sales channels.

Content Management

Enables easy updates and management of website content without dependency on technical staff.

Merchant Management

Facilitates adding and managing merchants for marketplace business model.

Customer Management

Employs smart tools for managing customer and related data including addresses, billing information, orders and payments.

Promotion Management

Offers dynamic rule engine for creating and managing promotions and discounts that drive sales and engagement.

Order Management

Provides comprehensive capabilities to handle orders from placement through to fulfillment with high efficiency.

Payment & Logistic Integrations

Supports seamless integration with a variety of payment gateways and logistics services for streamlined transactions and deliveries.

After Sales Services

Manages returns and cancellations effectively through the Solutions Center, which serves as an internal ticket management system for superior customer support.

Lidia B2C Commerce Suite

State of the art omnichannel shopping experience

Lidia B2C Suite equips you with an agile, feature-rich platform tailored for the dynamic needs of B2C commerce. It integrates cutting-edge tools for sales, marketing, and customer service into one seamless solution to build a modern omni-channel capable 7/24 accessible sales channel.

Engage, Manage, Thrive!

Empower your direct-to-consumer business with the Lidia B2C Suite. Transform your B2C strategy with advanced digital commerce tools, ensuring seamless customer engagement and efficient order management. Unleash the power of direct sales to boost your brand's reach and enhance customer satisfaction.

24/7 sales channel accessibility.

Omni-channel capabilities for a unified customer experience.

Tailor-made, flexible and scalable architecture.

LIDIA B2C SUITE CAPABILITIES

Product and Digital Asset Management

Centralizes the management of product information and digital assets to maintain consistency and accuracy across all sales channels.

Inventory management

Streamlines product data and stock levels, ensuring accurate availability across various sales channels.

Content management

Enables easy updates and management of website content without dependency on technical staff.

Customer Management

Employs smart tools for managing customer and related data including addresses, billing information, orders and payments.

Promotion Management

Offers dynamic rule engine for creating and managing promotions and discounts that drive sales and engagement.

Order Management

Provides comprehensive capabilities to handle orders from placement through to fulfillment with high efficiency.

Payment & Logistic Integrations

Supports seamless integration with a variety of payment gateways and logistics services for streamlined transactions and deliveries.

After Sales Services

Manages returns and cancellations effectively through the Solutions Center, which serves as an internal ticket management system for superior customer support.

Lidia B2B Commerce Suite

Traditional commerce
re-defined

Lidia B2B Suite is engineered to address the unique complexities of B2B business model, offering robust tools to manage partner relationships, product / service portfolio, orders, and logistics seamlessly.

Seamless collaboration with your network!

Transform your B2B commerce with the Lidia B2B Suite, designed to streamline partner management, order processing, and logistics. Benefit from robust capabilities that enhance efficiency, reduce costs, and improve customer relationships through seamless integrations and advanced digital solutions. Elevate your business operations and stay competitive with tools tailored for the unique demands of B2B transactions.

Enables quick digital reseller or partner onboarding.

Makes hundreds of different B2C-type promotions also for B2B transactions available.

Serves partners with real-time product catalog and related digital assets.

LIDIA B2B COMMERCE SUITE CAPABILITIES

Product and Digital Asset Management

Centralizes the management of product information and digital assets to maintain consistency and accuracy across all sales channels.

Partner, Reseller and Store Management

Streamlines the onboarding, coordination, and performance tracking of partners, resellers, and store operations within the commerce ecosystem.

Inventory Management

Streamlines product data and stock levels, ensuring accurate availability across various sales channels.

Order and Bulk-Order Management

Acilitates efficient handling of individual and bulk orders, ensuring accurate processing, fulfillment, and tracking to meet diverse customer needs.

Payment and Logistics Integrations

Supports seamless integration with a variety of payment gateways and logistics services for streamlined transactions and deliveries.

Solution Center and Ticket Management

Manages returns and cancellations effectively through the Solutions Center, which serves as an internal ticket management system for superior customer support.

Lidia Commerce Engine

The powerhouse for your digital success

Lidia Commerce Engine is the core component of Lidia Commerce Platform and the powerhouse behind all operations.It is a state-of-the-art Backend as a Service (BaaS) solution, designed to empower mid and large businesses with the tools and flexibility needed to excel in the digital commerce space.

LIDIA COMMERCE ENGINE CAPABILITIES

Headless, API-first, Micro-service Based Scalable Platform

A flexible and scalable platform architecture that separates the front-end and back-end, enabling seamless integration through APIs and composed of independently deployable microservices.

Can Run Both on Cloud and On-premises

Offers deployment flexibility, allowing businesses to run their commerce operations either in the cloud or on-premises based on their infrastructure preferences.

Identity Management

Provides robust tools for managing user identities, roles, permissions and consents across the platform.

Catalog & Inventory Management

Streamlines product data and stock levels, ensuring accurate availability across various sales channels.

Content Management

Enables easy updates and management of website content without dependency on technical staff.

Social Features

Integrates social commerce functionalities, enabling interactions engagement through comments, ratings, reviews and sharable product lists.

Promotion and Coupon Management

Offers dynamic rule engine for creating and managing promotions and discounts that drive sales and engagement.

Organization Management

Manages complex organizational structures, hierarchies, and roles within your business network covering your merchants, resellers, distributors, branches and stores.

Order Management

Provides comprehensive capabilities to handle orders from placement through to fulfillment with high efficiency.

Subscription Management

Handles recurring billing and subscription-based services, providing tools for managing customer subscriptions.

Case Management

Facilitates customer service operations by managing support cases, inquiries, and resolutions specialized for digital commerce.

Document Management

Manages the storage, retrieval, and organization of documents, files and digital assets within the commerce platform.

Payment Gateway

Integrates with various payment processors to facilitate secure and efficient financial transactions.

Logistics Gateway

Connects with logistics providers to manage shipping, tracking, and delivery of products.

Messaging Gateway

Enables communication through various messaging channels, including SMS and email.

Analytics

Provides comprehensive analytics and reporting tools to monitor and optimize business performance.

Lidia PIM

Product data excellence on every digital channel

Lidia PIM organizes and manages all your product information and digital assets in one centralized platform. Designed to support multi-channel commerce, this tool ensures consistency and accuracy across all customer touchpoints, enhancing product visibility and buyer engagement.

LIDIA [productName] CAPABILITIES

Centralizes Digital Product Data and Asset Management

Centralizes the management of product information and digital assets to maintain consistency and accuracy across all sales channels.

Data Structures Needed for All Next Generation Digital Sales Channels

Creates specialized data structures and feeds next-generation digital sales channels.

Easy to Use Tools for Data Enrichment

Multiple features to empower, enrich and grow your data.

Differentiates Product Data Served to Different Channels

Product data is customized and constructed for different channels.

Lidia Promotion Engine

Boost your sales with hundreds of targeted promotions

The Lidia Promotion Engine is a sophisticated tool designed to enhance the marketing capabilities of digital commerce platforms. This engine offers dynamic, customizable promotion management that allows businesses to create, manage, and optimize promotional campaigns in real-time to drive sales and engage customers effectively.

LIDIA [productName] CAPABILITIES

Highly Customizable and Flexible Promotions

Offers dynamic rule engine for creating and managing promotions and discounts that drive sales and engagement.

Serves Real-time Analytics

Provides comprehensive analytics and reporting tools to monitor and optimize business performance.

Easily Integrates with Existing E-commerce Platforms

Easily integrates with the existing e-commerce platform with easy integration method.

Multi-channel deployment across multiple sales channels

Distribute data for different sales channels.